SHOPPING

What Shipping Methods Are Available?

If you live within Dhulikhel, Banepa, Bhaktapur or in Kathmandu or in the periphery of Kathmandu (within 50 kms), we can deliver your order to your home.

If you live in cities or town outside the Kathmandu valley, depending on your location, we have a courier service that will either deliver it to your homes or the nearest accessible point throughout Nepal.

Do You Ship Internationally?

No, at the moment, we do not ship internationally. We are planning to do so in the future. We will keep you updated through this website.

How Long Will It Take To Get My Package?

It will take atleast one week from the day you order and sometimes earlier depending on where you live. If you live in a place where we need to courier the package, sometimes unexpected events like bad weather or other circumstances may hinder the delivery service but we will keep you informed and you can track your order.

PAYMENT

What Payment Methods Are Accepted?

We accept cash on delivery, direct money transfer from the bank or using a QR code.

Is Buying On-Line Safe?

Yes, we will contact you to confirm your order and your payment method.  We will also ensure that your orders are safe and secure within our system.

ORDERS & RETURNS

How do I place an Order?

You can order through our website or direct message us on our facebook or Instagram accounts or directly call us too.

How Can I Cancel Or Change My Order?

You can cancel or change your order through our website or message us (through our facebook or instagram) or by calling us within 24 hours of placing the order before we ship your order out.

Do I need an account to place an order?

No, you do not need an account to place orders.

How Do I Track My Order?

We will send you a tracking number so you can track your order.

How Can I Return a Product?

If you want to return a product, please do contact us (call, email or message us in our facebook or instagram) and we will contact you.

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